Support & Services for Xdrop Users
On this page you will find the following sections:
Manuals | Protocols | Software | Service | Training videos
The instrument manuals describes in details all the steps and materials required to produce or sort droplets.
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These protocols may include products not supported by Samplix such as sequencers and flow cytometers. Further optimization may be required.
The current software versions are:
For the most up-to-date software versions, reach out to support@samplix.com.
Choose a Samplix Service Plan to ensure optimal instrument performance while avoiding the costs associated with unexpected downtime.
Our plans are designed to:
Our comprehensive plans are designed to meet your specific needs, providing dependable, single-source coverage.
Contact us for more information.
Learn more about the process and product in these short videos, then visit our training video collection for more detail on the whole process.
See how straightforward it is to encapsulate your sample (e.g., cells or DNA fragments) in double-emulsion (DE) droplets. In the video, an Xdrop DE50 Cartridge is loaded with natural killer cells and lymphoblasts, which are then encapsulated for a cell-killing assay in single-cell format. Droplets will contain a natural killer cell, a lymphoblast, or both cell types; some will be empty. The droplets with a single cell or no cells act as controls.
